Frequently Asked Questions
tgy98 FAQ — Full Questions & Answers
Deposits, withdrawals, bonuses, VIP, and how to play on mobile — the questions Myanmar players ask most are answered in detail on this page.
Whether you are playing at tgy98 for the first time or are a long-time member, this FAQ page covers over 20 priority questions in 5 sections: opening an account, depositing and withdrawing, claiming bonuses, getting VIP cashback, playing locally popular games like 2D / 3D and Shan Koe Mee, and tips for smooth mobile play. If you can't find what you need, contact us through the support section at the bottom of the page.
Devices & How to Use
Yes. On Android, open Chrome, go to tgy98.run, then select "Add to Home Screen" from the browser menu. On iPhone, tap the Share button in Safari and select "Add to Home Screen". No app install needed — just one tap to get straight into the games.
The game may freeze at the point the connection drops. Once you reconnect, refresh the browser and log back in — the game server records the interrupted round and will show you the result. If no bet was placed, you won't lose anything. If the problem keeps happening, contact support via Live Chat.
Yes, no app download needed. Go to tgy98.run on any browser — Chrome, Safari, Samsung Internet — and play the full range of slots, live casino, crash games, card games, and football betting. The site is built with a mobile-friendly design so you'll get a smooth experience.
Works well on all mobile phones, tablets, and desktop or laptop computers running Android 8.0 or higher, or iOS 13 or higher. Keep your browser up to date and have a normal internet connection and tgy98 will run at its best.
Clear your browser cache — in Chrome go to Settings → Privacy and Security → Clear browsing data → check "Cached images and files" and clear it. Then reopen tgy98.run. If the problem continues, contact support via Live Chat and let them know your device and browser version.
VIP Membership
There are 5 VIP levels — Bronze gets up to 0.3% weekly cashback, Silver up to 0.6%, Gold up to 0.9%, Platinum up to 1.2%, and Diamond up to 1.5%. The cashback amount increases with each level, and you move up by increasing your wagering volume.
At every higher VIP level, alongside the increased weekly cashback rate, you get priority access to VIP-only offers and faster processing on account withdrawals. At Diamond level you receive dedicated support and priority access to VIP reward events with bigger prizes.
At any VIP level, keep your play consistent and your valid bet volume growing each week and your level will go up automatically. You can check your progress in the account dashboard, and all game types count toward tier progression.
Your weekly net loss (the amount lost) is multiplied by your VIP level's cashback rate. For example, at Gold level you can get up to 0.9% of your weekly net loss back, and the amount is credited to your account at the start of the following week. You can see it added on Monday MMT in your account statement.
Withdrawal
You can withdraw winnings from a welcome bonus only after meeting the wagering requirement. The bonus amount must be bet 15 times — for example, a 20,000 Ks bonus means you need to place 20,000 × 15 = 300,000 Ks worth of bets. Once wagering is complete, you can withdraw.
Yes, funds will only be sent to your own KBZPay, Wave Money, AYA Pay, CB Pay wallet or bank account that is registered to your account. This is a fraud prevention measure that protects your funds. Transfers to another person's wallet are not allowed.
If it has been over an hour, contact 24/7 Live Chat — provide your transaction ID or the amount and time of your request, and the support team will check and sort it out right away. If the issue is related to account verification, reach out to support first.
The minimum withdrawal amount is 20,000 Ks. This threshold is the same across all channels — KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. If your balance is below this limit, keep playing to build it up before withdrawing. The minimum deposit amount is also 20,000 Ks.
Shan Koe Mee & 2D / 3D
2D lottery is a game where you pick a 2-digit number and bet on it matching the announced result. Results are declared on a fixed schedule, and no one can predict which number will come out — tgy98 does not suggest numbers either. You decide for yourself and place your bet.
Shan Koe Mee is a traditional Myanmar card game where 3 cards are dealt and the winner is decided by the points (koe mee) total. You can find it in tgy98's card games section — log in and play directly at a live table. You can also practice the rules in demo mode beforehand.
Yes, all of these games are accessible through a mobile browser. The layout is designed to work well on small screens — you can hold your phone, tap to place bets, and view results in real time. No app install needed; just open your browser and go straight in.
3D requires you to pick a 3-digit number, which pays out more if it matches but has a lower chance of hitting. Just like 2D, results are announced on a set schedule and no one can submit predictions or guess the outcome in advance — you decide on your own and place your bet.
Bonus & Promotions
Through the referral program, you earn 8% of each referred friend's first deposit as a bonus, up to a maximum of 10,000 Ks per person. On top of that, you receive 0.3% of your friend's valid bets as a weekly commission paid directly to your account. You keep earning this commission no matter how many friends you refer.
Once you open a tgy98 account and make your first deposit, you automatically receive a 100% first-deposit bonus. The maximum bonus is 300,000 Ks, and there is nothing extra to activate — as soon as you deposit, the bonus is added to your account balance. For example, if you deposit 20,000 Ks, you get a 20,000 Ks bonus and your balance becomes 40,000 Ks.
You can meet the wagering requirement across most games on the platform, including slots, live casino, crash games, and card games. However, some games may have a different wagering contribution rate and may not count at 100% — if you want to know the contribution rate for a specific game, ask through tgy98 support Live Chat.
No — the welcome bonus is available once per account only. Attempting to open extra accounts to claim it again may result in your account being closed. After completing the welcome bonus, you can continue to benefit from cashback (VIP), weekly commission (referral), and other seasonal offers.
You multiply only the bonus amount by 15 to find the wagering target. Example 1 — deposit 20,000 Ks, receive a 20,000 Ks bonus, balance becomes 40,000 Ks; wagering = 20,000 × 15 = 300,000 Ks. Example 2 — deposit 620,000 Ks, receive a 300,000 Ks bonus (capped), balance becomes 920,000 Ks; wagering = 300,000 × 15 = 4,500,000 Ks.
We are here to help
If you have a question that isn't covered in this FAQ, contact the tgy98 support team — available 24/7 in Burmese via Live Chat and Email.
24/7 Live Chat — Burmese