tgy98 Privacy Policy
This policy clearly explains how your personal data is collected, used, and protected.
This Privacy Policy ("Policy") is an official document explaining how personal data of players using the tgy98 platform is handled. By accessing and using the tgy98.run website, you are considered to have agreed to the terms set out in this Policy.
Why did we write this Policy
tgy98 takes the personal data of Myanmar players seriously. In the digital age, protecting personal data is essential for every player. Through this Policy, we aim to —
- Clearly explain the purposes for which your personal data is used,
- Confirm that collected data is stored in a secure manner,
- Make clear what rights you have over your own personal data.
Section 1 — Types of Personal Data Collected
When using the tgy98 platform, we may collect the following types of data.
Account Registration Data
Information provided when a player opens an account at tgy98 — including contact email address, name provided through customer service channels, and age verification details. This data is essential for account management and security verification.
Device and Connection Data
When you visit the website, we automatically record technical data such as your IP address (used only to estimate your approximate location), browser type, screen size, device model, and access time (in Myanmar Standard Time). This data is used for platform improvement and security monitoring.
Payment Data
We collect records related to deposit and withdrawal transactions (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer), but we do not store full payment card numbers or bank account details on our servers. Payments are processed through trusted service providers and protected with SSL encryption.
Gaming History Data
We record game history, deposit amounts, withdrawal records, and play session durations to support responsible gaming and financial verification. This information is also used for responsible gaming policy compliance checks.
Communication Data
When you contact us through customer support (24/7 Live Chat and email), the messages you send, the time of contact, and a summary of the issue may be stored to help us improve service quality.
Section 2 — For what purposes is your data used
We use the personal information we collect only for the purposes listed below. Any use is limited strictly to what is described in this policy.
Account Operations Management
We use your data to properly handle player account creation, identity verification, and security checks.
Payment Processing
We use your data to accurately process deposit and withdrawal requests, resolve financial disputes, and prevent financial fraud.
Customer Support
We use communication records to correctly identify and assist players through 24/7 Live Chat and email.
Platform Improvement
We analyse website usage pattern data to improve our services and make the platform easier to use for players.
Responsible Gaming Support
We use game history and play session data to help enforce responsible gaming tools effectively (such as adjusting play time and deposit limits).
Security Checks and Legal Compliance
We use your data in security checks to prevent unauthorised access and financial fraud, and to ensure we operate in accordance with applicable laws.
Section 3 — Sharing and Disclosure of Personal Data
tgy98 does not sell players' personal data or share it with any third-party advertising companies. Data sharing takes place only in the specific circumstances described below.
Sharing with Service Providers
Technology service providers such as payment processors (e.g. KBZPay, Wave Money, AYA Pay) and platform analytics tools receive only the information they need to perform their services, and are bound by data protection agreements with us.
Disclosure Required by Law
In situations where we must respond to a legal proceeding or a request under Myanmar law, personal data may be disclosed to the relevant authorities. Where this occurs, we will make every effort to notify the player as soon as possible.
International Data Transfers
Our platform is designed for players in Myanmar, and data storage and management are handled through our service provider's server network. Regardless of where data is transferred, the protection framework described in this policy will not be violated.
Section 4 — Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored in your browser. They are essential for the website to function properly and to improve the user experience. The tgy98 website uses the following types of cookies.
- Essential Cookies — Cookies required for the website to work correctly, such as login sessions and session IDs
- Functional Cookies — Cookies that remember your preferences, such as language settings and display preferences
- Analytics Cookies — Aggregated data collected to help us understand website performance and browsing patterns
You can decline cookies through your browser settings, but please note that declining essential cookies may cause some parts of the website to not work correctly.
Section 5 — Data Security Measures
tgy98 applies the following technical measures to protect players' personal information from unauthorized access, breaches, or loss.
SSL Encryption
All data transferred between the website and servers is protected with TLS/SSL encryption.
Access Control
A strict authorization system is in place to ensure that personal data can only be accessed by staff with the appropriate permissions.
Password Protection
Account passwords are never stored in plain text — they are stored only as hashes using a strong hashing algorithm.
Monitoring
Server activity and unexpected access attempts are monitored in real time.
What Happens in the Event of a Data Breach?
If an unexpected data breach occurs, tgy98 will investigate the incident and notify the affected players as quickly as possible. Technical measures will also be taken immediately to prevent the breach from happening again.
Section 6 — Data Retention and Deletion
Retention Period
We will retain personal information only for as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements. Financial records (deposit and withdrawal records) must be retained for a defined period as required by law.
Data Handling Upon Account Closure
If a player requests to close their tgy98 account, game records, payment records, and communication records will be deleted once the retention period has passed, provided there are no outstanding legal obligations or unresolved disputes. Until that period is complete, the data will be kept securely.
Section 7 — Players' Personal Data Rights
Every tgy98 player has the following rights over their personal data. To exercise any of these rights, please contact our customer support team.
Right to Access
The right to request and view what types of personal data we hold about you
Right to Rectification
The right to request corrections to any personal data that is inaccurate or incomplete
Right to Erasure
The right to request deletion of your data, to the extent permitted by legal obligations
Right to Restriction
The right to request that the processing of your data be restricted in certain circumstances
Right to Data Portability
The right to request your personal data in a readable format
Right to Object
The right to object to any of our data processing methods
How to Exercise Your Rights
To exercise any of your personal data rights, contact us via our 24/7 Live Chat (Burmese) or by email at [email protected]. We will handle your request as quickly as possible.
Section 8 — Age Restrictions and Underage Players
The tgy98 platform is designed for players aged 21 and above only. No person under the age of 21 will be permitted to access or play. If you become aware that a minor has created an account on this platform, please notify us immediately — that account will be suspended and any related personal data will be deleted to the extent permitted by law.
We take the protection of underage players' personal data seriously. You can read more on our Responsible Gaming page.
Section 9 — Changes to This Policy and Notification
tgy98 may update this Privacy Policy from time to time in line with business needs, legal changes, or technical developments. Any significant changes will be communicated to players by —
- Publishing the updated policy on the website and updating the "Last Revised" date
- Players may be notified through customer support channels, depending on the nature of the change
Continuing to use the website after an update is published will be considered acceptance of the revised policy.
Section 10 — Contact Us and FAQs
If you have any questions or requests regarding this Privacy Policy, you can reach the tgy98 customer support team through one of the following channels —
- 24/7 Live Chat — Get an instant response in Burmese
- Email — [email protected]
We are committed to always protecting our players' personal data and operating with full transparency. Play with confidence at tgy98.